How it works

How MaxDup finds the same customer hiding in different records

Exact-match deduplication only catches the easy duplicates. MaxDup looks for the ones that were typed differently, stored differently and collected by different systems, then lets your team decide.

Matching rules

Configurable rules, not a black box

You decide what counts as a duplicate. MaxDup applies configurable matching rules at the level that fits the job, and processes company and individual names at the same time, so a person and the business they work for are each matched correctly.

Individual

The same person entered more than once, across systems or within one.

Household

Different people at the same residence, for one-per-household mailings and counts.

Company

The same business recorded under different spellings and contacts.

Fuzzy logic

Catches the duplicates exact matching misses

Most duplicates aren’t identical. Someone mistyped a name, abbreviated a street, or skipped a unit number. MaxDup uses fuzzy logic to find records that are close enough to be the same customer, including duplicates created by incorrect data entry.

Beyond names and addresses, matching can also draw on other fields you hold, such as phone numbers, area codes and Social Security numbers.

Address standardization

Standardized addresses make more matches possible

“123 Main Street Apt 4” and “123 MAIN ST #4” are the same place, but not the same text. MaxDup standardizes addresses internally before comparing them, which raises the chance of finding a valid match. The standardization runs on Anchor’s CASS™-certified postal address logic.
  • Addresses put into a standard postal format before they’re compared
  • Postal-grade address logic behind every comparison
  • More valid matches from the same data
Laptop showing a customer data dashboard
Team reviewing suggested duplicate matches together

Review & control

Nothing merges without your approval

MaxDup suggests matches. It doesn’t act on them by itself. Your team reviews every proposed duplicate, and every decision is documented, so you stay in complete control of your customer data.
  • Every suggested match is reviewed by a person
  • Nothing is merged automatically
  • Every decision is recorded for later verification

Survivor records

Many partial records become one complete one

When records are confirmed as the same customer, MaxDup consolidates data from multiple records into a single survivor record. The purchase history from one system, the current email from another and the account number from a third end up in one place, where every department can see the whole customer.

Reports

Output you can audit, record by record

Cross-reference report

Shows which records were matched to which, for verification and in-depth response analysis.

PDF reports

ReportWriter technology produces PDF reports with graphs, logos and colored text, ready to share.

Platforms & ease of use

Runs where your data lives. Usable by your whole team.

Every platform

Windows, Linux, UNIX and z/OS mainframe, so the data doesn’t have to move to be cleaned.

Expert results, less expertise

Less experienced users get the same merge/purge quality as data professionals, with minimal training.

Built on decades of data quality

Anchor Software has processed data for enterprises, service bureaus and government agencies since 1987. See who uses MaxDup.

See what your customer data is really telling you.

Schedule a personalized MaxDup demonstration and see how one trusted customer record can improve every decision your business makes.